We deliver some of the world’s cleanest, safest drinking water.
The Detroit Water & Sewerage Department (DWSD) serves more than 200,000 Detroit residential and commercial accounts. DWSD’s water network consists of more than 2,700 miles of transmission and distribution mains and nearly 3,000 miles of sewer collection piping.
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DWSD Water Main Replacement Projects
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How to Register Your Detroit Water Account - DWSD Customer Care Web Portal
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DWSD Clean Water Delivered
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Customer Care Web Portal Video
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Catch Basins Management video
The Detroit Water and Sewerage Department outlines how to establish water service in the city of Detroit.
NOTICE: Public Hearing for Water Main Replacement
FY2020 Drinking Water Revolving Fund (DWRF) Project
DWSD Procurement, Income Tax and Revenue Collection Clearances, Effective February 1, 2019
Advance Notice of Solicitations For Condition Assessment Services, DWSD
Information about DWSD 10/30/50 Plan
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If customers need a water source for construction, demolition, and dust control or for similar purposes, DWSD recommends using a Temporary Water Connection, a water truck, or an on-site water storage tank. If these water sources are not available or are prohibited at your project site and you wish to use a fire hydrant as a temporary water source, you must first obtain a Fire Hydrant Use Permit from DWSD. This permit will authorize the applicant to operate a particular fire hydrant for the purpose of obtaining water on a temporary basis.
DWSD recommends applying for a permit at least 2 weeks before the permit is required. For demolition works or new construction, apply for hydrant permit when applying for demolition or construction permit at BSEED.
Submit a completed permit application for Temporary Use of a Fire Hydrant and site plan that shows the location of the hydrant.
If usage request and need has been established within a memorandum of understanding with DWSD, please submit a copy of the MoU with the applicable fees listed in the document.
For Demolition and Developers, please bring application and payment to Building, Safety Engineering Environmental Department
Or visit http://www.detroitmi.gov/BSEED
Applicable Fees:
Demolition Unmetered Residential $510.00
Demolition Unmetered Commercial $1920.00
For Demolition and Developers, please bring application and payment to:
Building, Safety Engineering Environmental Department (BSEED)
C.A.Y.M.A.C Suite #
2 Woodward Avenue, Detroit, MI 48226
Or visit their website http://www.detroitmi.gov/BSEED
Applicable Fees:
Demolition Unmetered Residential $510.00
Demolition Unmetered Commercial $1920.00
For all other temporary requests, please bring application and payment to a DWSD Customer Care center
All requests which are determined that metering the water usage is needed, will require a $691.00 meter deposit and coordination with DWSD on meter install.
It typically takes two business days for DWSD and BSEED to process a hydrant use application. Applicant will receive a Fire Hydrant Temporary Use Permit that entitles the applicant to operate the hydrant for their use. The permit must be kept on site at all times while the fire hydrant is being used.
We are here to help. Find Customer Care locations and hours, and place yourself in line to save you time before you go to a DWSD center.
Summary of factors contributing to DWSD's review process for water, sewer and drainage rates.
The Detroit Water and Sewerage Department (DWSD) has several resources available to customers.
To request a Final Water Read and Real Estate Closing Bill, complete and submit the online form. It could take up to 30 days for a final bill to be processed by DWSD.
Fats, oils and greases that can build up in your drains and cause sewer backups. The good news is that this is preventable.
Board of Water Commissioners Agendas and Documents
DWSD annual reports, including Green Stormwater Infrastructure (GSI) annual reports
Bill Assistance and Credits
Payment plans are available for customers who have past due balances and/or are delinquent on their accounts.
Summary of finding from the 2015 - 2016 Blue Ribbon Panel on Affordability
The Detroit Water and Sewerage Department (DWSD) has several construction projects related to the city's water and sewer system, which include emergency maintenance and capital improvements to renew the water and sewer pipes.
Funded by the Sate of Michigan, DWSD is replacing lead service lines it has encountered during previous maintenance work near residential properties.
Information about DWSD contracts and procurements, including the Michigan Inter-governmental Trade Network (MITN)
Detailed engineering specifications used in project contract documents as a standard by which all DWSD projects are developed.
System plans covering improvements and expansion to fresh water and wastewater networks, as well as technical specifications for plumbing and water drainage systems.
The Detroit Water and Sewerage Department (DWSD) has several programs and initiatives to deliver clean water, maintain and improve the water and sewer system, and provide beneficial programs to customers.
Overview of DWSD's stormwater management activities and the drainage charge.
The drainage charge on your Detroit water and sewer bill is a fee for collecting, storing and treating stormwater that runs off from hard, impervious surfaces across the city.
Detroit Water and Sewerage Department (DWSD) Capital Partnership Program provides funding to chosen non-residential property owners to support stormwater management through green infrastructure.