DWSD is here to help – no one has to lose their water service!
Your monthly water bill could be as low as $18 and your past due balance erased.
The Detroit Water and Sewerage Department (DWSD) delivers clean water and collects sanitary sewage and stormwater from more than 230,000 accounts, representing a residential population of nearly 700,000.
DWSD’s water system consists of more than 2,700 miles of water main and 29,000-plus fire hydrants, and the combined sewer collection system has nearly 3,000 miles of sewer piping, more than 90,000 catch basins and 16 green stormwater infrastructure projects within the city of Detroit. Since June 2019, DWSD has committed $100 million per year to begin to address the aging infrastructure, including replacing lead service lines.
$100M headed to Detroit to replace lead service lines over next three years; more funding on the way
$40M Detroit Water and Sewerage Department project to increase capacity in the local and regional sewer system
Mayor, DWSD announce Detroit’s first income-based water affordability plan
The Detroit Board of Water Commissioners will have its April Committee Meetings on Wednesday, April 5 at 1:00 p.m.
The Detroit Board of Water Commissioners will have its April monthly meeting on Wednesday, April 19 at 2 p.m.
The Detroit Board of Water Commissioners will have its Ma
We are here to help you with your Detroit Water and Sewerage Department (DWSD) account.
Options for payment and water conservation assistance for your DWSD account
Coronavirus COVID-19 Water Restart Plan
Learn about the water and sewer systems, pipe responsibility and report water and sewer emergencies.
Information on Water and Sewer Meters
How to protect your pipes and how DWSD is maintaining and upgrading the public water and sewer systems
Information on correct fire hydrant use and how to apply to use a fire hydrant.
Find out what factors contribute to your bill, how you can pay and dispute your bill
Login to manage your water department account.
DWSD Landlord and Tenant Agreement information
Learn about the Detroit Water and Sewerage Department customer policies
Request a final water read and real estate closing bill
DWSD Leak Credit
How do I turn on, transfer or turn off water service
Information about DWSD bills
How to file a damage claim after a sewer backup or other incident related to the water and sewer systems.
Learn ways to get credits on the drainage charge for nonresidential parcels
The drainage charge is a fee for collecting, storing and treating rain and snow melt that runs off hard, impervious surfaces
Information about Fire Hydrant Use & Maintenance
Request a permit for water or sewer taps, hydrant use and demolition.
Drainage charge and credit guides and forms
How Does DWSD Use My Data?
You can pay your water bill and access your Detroit Water and Sewerage Department (DWSD) account on our Customer Portal.
The Detroit Water and Sewerage Department (DWSD) has programs and initiatives to deliver clean water, rehabilitate the water and sewer systems, and improve stormwater management.
West Warren/Parkland Neighborhood Stormwater Management Project
Information on Water & Sewer Upgrades: North Rosedale Park
Information on Water & Sewer Upgrades: Cornerstone Village
Information about the Lead Safe Detroit program.
Information on Stormwater Project: Oakman Boulevard
Overview of DWSD's stormwater management activities and the drainage charge.
Funded by the Sate of Michigan, DWSD is replacing lead service lines it has encountered during previous maintenance work near residential properties.
Overview of the DWSD capital improvement program.
Find out about DWSD's Green Stormwater Infrastructure Plan
Construction projects for planned water and sewer upgrades and emergency repairs
Information about DWSD contracts and procurements, including the Michigan Inter-governmental Trade Network (MITN)
Detailed engineering specifications used in project contract documents as a standard by which all DWSD projects are developed.
System plans covering improvements and expansion to fresh water and wastewater networks, as well as technical specifications for plumbing and water drainage systems.
The Detroit Water and Sewerage Department (DWSD) has resources, educational materials and tips, and legislative documents available to the public.
Basement Backup and Flood Protection
DWSD Flood Safety and Reduction Tips
Water Saving Tips
Follow the instructions to submit a FOIA request to DWSD.
Overview of City of Detroit stormwater management regulations
Fats, oils and greases that can build up in your drains and cause sewer backups. The good news is that this is preventable.
Summary of finding from the 2015 - 2016 Blue Ribbon Panel on Affordability
Annual DWSD water quality reports
DWSD Legal Notices
Polices approved by the Board of Water Commissioners
Metrics from the DWSD Director
Board of Water Commissioners Agendas and Documents
Awards earned by the Detroit Water and Sewerage Department
Overview of DWSD and its history