Human Resources FAQs

Access this website for more information on benefits.

Employee Information

Employee Benefits (Intranet)

You can contact Benefits department using the following website, phone number or by going to their office
 
1.    Online at www.mydetroitbenefits.com, available 24-hours a day. 
2.    By phone at (855) 224-6200, (or) you can visit Benefit Office at Suite 304, 3rd Floor, CAYMC (Coleman A. Young Building)

Please Contact Benefits, see contact information below
Online at www.mydetroitbenefits.com, available 24-hours a day.
By phone at (855) 224-6200, (or) you can visit Benefit Office at Suite 304, 3rd Floor, CAYMC (Coleman A. Young Building)

Suite 304, 3rd floor, CAYMC

Please Contact Benefits, see contact information below

1. Online at www.mydetroitbenefits.com, available 24-hours a day.
2. By phone at (855) 224-6200,

The carriers now create those letters for us so you will need to contact your healthcare carrier to request it. They usually get it emailed to you the same day.

Normally Annual open enrollment for benefits occurs in the second half of October. You can contact Benefits Administration Service Center at 855-224-6200 regarding open enrollment or in the event you have a life event such as Marriage, Birth of a Child, Divorce, etc. Each year Benefits Administration sends an Open Enrollment Package to employees and also sends email communication with instructions on how to enroll and the timeline. You can log into the benefits administration website at www.mydetroitbenefits.com to enroll or to view for more information.

Make sure your address is up to date in Ultipro, you can update using Ultipro self-service. Then Contact Benefits administration at 855-224-6200 and speak to a representative. Also make sure you address is up to date in ultipro by contacting Employee Services at 313-224-8584

Contact Craig Love at Benefits Department. You can find more information on this link. https://intranet.detroitmi.gov/departments/employee-benefits

Contact Craig Love at Benefits Department. You can find more information on this link. https://intranet.detroitmi.gov/departments/employee-benefits

Contact Benefits at 855-224-6200 or visit Benefit office at Suite 304, 3rd floor, CAYMC

First contact your supervisor, if they cannot correct it, your supervisor should contact [email protected] / 313-224-8584

You can access Ultipro (UKG) Self Service Guide and user manuals by accessing this link (if you are working remotely, you must be signed in through VPN Forticlient) https://intranet.detroitmi.gov/departments/human-resources-department/ultipro-system

Email or call Payroll at [email protected] / 313-224-8584

Email or call Payroll at [email protected] / 313-224-8584

Email or call Payroll at [email protected] / 313-224-8584

Active Employee = Access pay statements by logging into Ultipro system. // Former employee =Email or call Payroll at [email protected] / 313-224-8584

Every month an email communication is send out to all employees with the training calendar including dates, times and instructions on how to access the training. You may also contact contact Linda Green at [email protected] with specific questions regarding Ultipro (timekeeping system) training.

Click on this link to access City Holiday Schedule from 2019 through 2023

To be eligible for Holiday pay, you must have paid work hours or approved Vacation the day before and after the holiday(s), If you have paid Sick day the day before or after the holiday(s) or any unpaid time (incl. unpaid Departmental Leave) off then you will not receive holiday pay.

Every year from December 24th to January 1st, (exact dates will vary depending on what day of the week Dec 24th, 25th, and January 1st fall) generally the City of Detroit not including the Detroit Water and Sewage Department, Detroit Fire Department, Detroit Police Department and Detroit Department of Transportation will curtail all non-essential operations to the maximum extent possible. Each year detailed communication will be sent out to all employees on closure specific dates for the year. There will be dates that are no-pay during this period. Employees will be charged Vacation, compensatory time, or no-pay for the no-pay dates, employees will be permitted to use departmental leave if they do not have time in their Vacation, Compensatory time banks.

The supervisor or manager of the employee must Contact their Employee Services Consultant.

Log into Ultipro and navigate to Menu (Top left of the screen) / Myself / Pay / Income Tax. You can update it yourself on this page.

Email or call Payroll at [email protected] / 313-224-8584

On July 1st of each year, Payroll will move hours over 160 in your vacation bank to Must use vacation time.

September 30th of each year (Note: All hours in Must use vacation time will be forfeited if not used by September 30th.)

All City appointees and employees (Except TASS employees) shall be eligible for funeral leave without deduction of pay as follows: Immediate Family = 2 days (Immediate family means husband, wife, son, daughter, brother, sister, father, mother, step-father, step-mother, step-son, step-daughter, grandfather, and grandmother.) Relative = 1 day (Relative means a grandson, granddaughter, uncle, aunt, father-in-law, mother-in-law, brother-in-law and sister-in-law.) Additional 2 days: Where such appointee or employee attends the funeral more than 300 miles from the City of Detroit, the appointee or employee may extend the leave by two days, which shall be charged against the appointee or employee's sick leave banks.

Documentation Requirement: The documentation required is a letter from the Funeral Home on their letter head showing employee’s name, relatives name, the relationship, Date of death, date of service and that employee attended the service. It must also be signed by the Funeral Director or their designee. Timesheet coding is done by supervisor. Documentation must be provided to your departments Employee Services Consultant (or) you can drop it off at their office in Suite 316 on 3rd floor of CAYMC.

Sick time can be used for illness from 1 day to three days, inform your supervisor so they can code your timesheet. In the event you take more than 3 days sick time, the supervisor must inform your department's Employee Service Consultant of the date of absence (this is necessary for you to get paid for more than 3 days you are taking as sick days).

Your supervisor may request Dr. Note.

For Jury Duty, inform your supervisor. Your supervisor must code you timesheet and provide the letter from the court showing you served for Jury Duty to your Employee Services Consultant (or) you can drop it off at their office in Suite 316 on 3rd floor of CAYMC.

Through Absence Plus, by entering the following web address https://absenceplus.force.com/absenceplus/ and enter your username and password
or submit an email to Betty E. Ochoa and Amanda Carpenter through the leave management shared email at https://absenceplus.force.com/absenceplus/ 

Employees’ can upload any medical documentation into their Absence Plus  leave request page or email the medical documentation to Betty E. Ochoa and Amanda Carpenter through the leave management shared email [email protected]

Under the Family and Medical Leave Act (FMLA) a family member is defined as a:
•    A Legal spouse
•    A Parent of:
o    Biological
o    Adopted
o    Foster
o    Step
o    Who stood in loco parentis for the employee when a child under the age of 18*
•    Child who is
o    Biological
o    Adopted
o    Foster
o    Step
o    Legal ward under the age of 18
o    Child of a person (employee) standing in loco parentis*
o    An adult child who is incapable of self-care**

Maternity leave of absence follows the City of Detroit’s pay-code cascade for “Self”

Contact Leave of Absence Specialist Betty Ochoa (or) Amanda Carpenter Email: [email protected] (or) call Phone: 313-224-5130 for application and detailed information // You can access the Long Term Disability Packet.

 Frequently Asked Questions regarding Long Term Disability 

.

Provide a return to work letter from your doctor indicating the date you can return to work and if there is any restriction or not, at least a week before your return to work to Leave management Absence Plus  [email protected] and your Employee Services Consultant. Call ph# 313-224-8584 . 

Note: you may be required to:

1. A drug screening/test
2. Go to Clear Concentra or Henry Ford Healthcare prior to returning to work

All Fire Department and DDOT employees are to email FMLA and other medical documents to: [email protected] for processing or contact your Employee Services Consultant with any questions or concerns.

Please inform your supervisor as soon as possible. You or your supervisor will complete a First-Aid report and will have you complete an "Employee Accident or Disability Report". These reports will be sent to Workers Compensation at Risk Management and to Employee Services. Risk Management General Information 313-224-2282, Office Hours: 8 AM to 4 PM. You may also be sent to

By entering the following web address  https://absenceplus.force.com/absenceplus/

After submitting a leave request to Absence Plus you will receive a username from Absence Plus. 

After submitting a leave request to Absence Plus you will receive a temporary password from Absence Plus.

No, Absence Plus does not have a mobile app.

Yes, only the leave management team will have access to your medical documentation which will remain privilege and confidential. 

Contact Labor Relations by at 313-224-3860 or visit Labor Relations office at Suite 332, 3rd floor of CAYMC.

Working Remotely = You must be signed in through Forticlient VPN to access this site. If you are working in City of Detroit office and connected through City of Detroit network you do not need to be signed in through Forticlient VPN. https://intranet.detroitmi.gov/departments/human-resources-department/labor-relations-agreements

The amount varies - please contact your union representatives.

If you don't know your union rep, contact Labor Relations at 313-224-3860 and they can help provide the correct union contact information.

General No: 313-224-9421

Contact Recruitment at 313-224-9421

Contact Recruitment at 313-224-9421 (or) you may contact the recruiter for your department directly.

Access this website to view current open positions at City of Detroit. https://detroitmi.gov/departments/human-resources-department/apply-job

COD Website Link

Click on this link, fill out the webform and submit. https://app.smartsheet.com/b/form/113fec95989e4928902e0322127ad941

The results of the December 2020 survey have been shared with Cabinet, across all departments and a summary of results was sent to all employees via CCSD. For more information on your department's action plans in response to the survey results, please reach out to your department director or team lead.

A targeted launch for the next survey is planned for Summer 2022.

Actions plans are submitted by your dept director or designated leader into the START platform. For more information or access to the START tool, please reach out to Maria Altingul at [email protected].

HR has developed a citywide action plan that will address the most critical needs of the population. We plan to combine efforts with various departments to create programming and solutions for these needs.

Creating an inclusive and engaging company culture requires strategic planning around diversity and equality. Employee resource groups (ERGs) offer a unique, employee-driven way to achieve a cohesive work environment. Learn more about the significance of employee resources groups and how to set them up at your workplace. Access this link for more information on Employee Resource Groups: https://intranet.detroitmi.gov/departments/employee-resource-groups

You can access more information on HMSA - EAP website by using this link https://www.advantageengagement.com/1611/login_company.php (Login = HMSA and Password = myresource) // Self service useful information can be found at www.my-life-resource.com

A voluntary, short-term professional counseling and referral service designed to help employees and their covered dependents (spouse, dependent children, etc.) with personal, family, or job-related issues. It's free, voluntary, and strictly confidential. The EAP can help users to identify, gain control over, and resolve personal issues or work conflicts that may be interfering with job performance and/or daily life. As an employer paid program, services are free. If long term treatment is needed beyond the short-term counseling of the EAP, a referral will be provided and coordinated with health care benefits.

For confidential assistance please call 1-800-847-7240 ( Available 24 hours a day / 7 days a week)

This link has talent Development Directory: https://intranet.detroitmi.gov/sites/intranet/files/2021-08/TDPM%20PE%20Contact%20List_.pdf

You can view the current listing of our education partnerships here:

https://elearning.easygenerator.com/6bcc2f22-774f-4594-aac1-e2aa733528eb/

Also from time to time you will get communication on Education Fair from Talent Development department. Sign-up to attend the Education Fair to speak directly to admission representatives.

Policies of City of Detroit can be accessed on PowerDMS application. Employees are required to review policies on Power DMS and certify that they have read and understand the policies.    PowerDMS 

 For Power DMS user guide click on this link 

https://intranet.detroitmi.gov/departments/city-policies

https://detroitmi.gov/departments/human-resources-department/workplace-policies

https://app.smartsheet.com/b/form?EQBCT=d8089c1431e34fe3a928b2b6af87019a

https://app.smartsheet.com/b/form?EQBCT=5652085ab2334e8ba2cbdec6341a1c0e

Reach out to your Employee Services Consultant (or) call HR office at 313-224-8584, choose option 7, and request an outside employment disclosure form. Fill out the form and have it approved by your supervisor/manager/department leadership, once approved send a copy to HR. You can see the outside employment policy using the following link. This is only required if you are working an outside job along with your job at the City of Detroit (regardless of during work hours or not)

Outside Employment Form

You may also reach out to the Board of Ethics and talk to them directly, they might be able to advise if there is a conflict of interest. Contact information for the Board of Ethics can be found at this link https://detroitmi.gov/government/boards/board-ethics

Universal Work Rules (Disciplinary Guidelines / Corrective Action Guidelines) can be accessed using this link.

16 Months

FWS policy can be accessed by using this link 

On-Boarding, Transfers, Record updates (Address, Phone number, Emergency Contact), Supervisory changes, Return to work from medical leave and other leave of absence, layoff, off-boarding. Employee Services website can be accessed at https://detroitmi.gov/departments/human-resources-department/employee-services-operations

313-224-8584 choose option 7; Suite 316, 3rd floor of CAYMC.

You can find contact information for your departments Employee Service Consultant by accessing this link

Contact your Employee Services Consultant by calling 313-224-8584, choose option 7

These updates can be done via self service on Ultipro system (or) call 313-224-8584 choose option 7 and request form to update. (or) Visit Employee Services office at Suite 316, 3rd floor of CAYMC.

You can update your tax withholding by logging into ultipro (Timekeeping system) via self service (or) call 313-224-8584 choose option 7 and request form to update. (or) Visit Employee Services office at Suite 316, 3rd floor of CAYMC.

Contact your Employee Services Consultant.

Please click on link below and fill out form to start the retirement process.

Retirement Intake Form

Pension Website:

email [email protected] (or) call 313-224-8584 and speak to payroll

www.rscd.org (or) call 800-339-8344

Contact your Employee Services Consultant or calling 313-224-8584, choose option 7 and request Resignation form.

Complete the Resignation form and return to your Employee Services Consultant.

Inform your supervisor at least 2 weeks prior to your resignation and co-operate with your supervisor / department in the exit process by returning City issued equipment or making arrangements to return to your supervisor.

Provided such application is submitted within one year after leaving City service and provided the applicant meets the other eligibility requirements as set forth in the Civil Service Rules.

Contact your Employee Services Consultant by calling 313-224-8584, choose option 7. Request Reinstatement form.

Complete it and submit. It will be provided to Recruitment and if there is an opening and you still meet all the requirements of the job, you may be considered and contacted by Recruitment as applicable.

Access this website to view current open positions at City of Detroit. https://detroitmi.gov/departments/human-resources-department/apply-job

Please inform your supervisor as soon as possible. You or your supervisor will complete a First-Aid report and will have you complete an "Employee Accident or Disability Report".

These reports will be sent to Workers Compensation at Risk Management and to Employee Services. Risk Management General Information 313-224-2282, Office Hours: 8 AM to 4 PM.

All policies regarding Covid-19 safe workplace can be accessed by accessing this link.

All employees who report to their City of Detroit office or worksite must complete, daily screening before reporting to the office or worksite by access this link, completing and submitting the daily screening.

Access this link to view Covid-19 Safe Workplace Policy. Please note your department may have policies specific to your department / office, please contact your supervisor for details

COVID Testing: Weekly / Random / One Time tests (CAYMC and Walker Williams Rec. Center)

• Weekly and random testing: The MWF (Monday / Wednesday / Friday) COVID Testing days at CAYMC are only for the weekly and random testing. If you are being tested weekly or tested randomly you can request your test site is at CAYMC when the scheduler calls you. The call back number for weekly and random scheduling is 313-251-4488.

• One time tests / Return to work from FMLA, Leave of absence, from telework: One time tests and return to work tests are generally scheduled at Walker Williams. The number for City employees to call is 313-426-7997 (Mention that you are a City of Detroit Employee).

You may also contact your department designee or employee service consultant to schedule your COVID test. Alternatively, you may schedule the test on your own outside of City of Detroit, if you do so, please email or provide your result to your Employee Service Consultant.

Call 313-230-0505 to schedule vaccination and tell them you are a City of Detroit Employee.

Access this link to complete Vaccination Disclosure form online, please attach a copy of your vaccination card on this online form.

Alternatively, you may visit Employee Services office at CAYMC, Suite 316, 3rd Floor to complete the vaccination disclosure form. This form asks for employees to report that they have received the COVID-19 Vaccine. This is a HIPAA compliant request supported by the Department of Labor.

As we return employees to the workplace we will be scheduling weekly testing for un-vaccinated employees.

The data received through the form will be used for the purposes of assessing our workforce uptake of the vaccine and decision-making with respect to the use of other safety measures in the future.

If you have any questions about the collection or use of the information, please contact your Employee Services Consultant

Stay home, do not report to the office. Inform your Supervisor, Employee Service Consultant (or) Call 313-224-3725 and ask to speak with your Employee Services Consultant. Employee Handout on exposure can be accessed at https://detroitmi.gov/sites/detroitmi.localhost/files/2021-01/COD%20Employee%20Handout%20Covid%20%28Rev.%203%29%2012.21.2020_0.pdf

If you have been working remotely or on a leave of absence, you must have a negative COVID test result before you can report to the office, worksite. Please access this link for more detailed information on Safe workplace policies and return to work instructions ;

Policy can be accessed by accessing this link https://detroitmi.gov/sites/detroitmi.localhost/files/2021-10/CODSafeWorkplacePolicy2.210.15.21.pdf,

In addition you must also access https://powerdms.com/ui/login.aspx?formsauth=true and complete the Return to work policy and training.

Power DMS user guide can be accessed at this link  

Call Department of Innovation & Technology (DoIT) at 313-628-4357 (or) https://servicedesk.detroitmi.gov