Responding to COVID-19

The Detroit Department of Transportation takes the COVID-19 situation very seriously. We are working with the City of Detroit, state and local public health officials and following the CDC’s guidance to reduce the spread of COVID-19.

DDOT COVID-19 Customer Survey 

Many of our passengers who ride DDOT are deeply affected by the COVID-19 pandemic. We want to understand better how these unprecedented challenges are impacting your day-to-day travel experience. Please take our brief DDOT COVID-19 Customer Survey

Surveys are available near the cashier window to complete in English, Spanish, and Arabic at the Rosa Parks Transit Center for a limited time. 

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What DDOT is doing to help reduce the spread of COVID-19

What you can do to help reduce the spread of COVID-19

The Detroit Department of Transportation supports social distancing to help prevent the spread of germs and COVID-19. We ask that passengers:

  • Board and exit using the rear doors. Only customers who require ADA ramp or bus-knelling are to use the front doors.
  • Refrain from seating behind the bus driver.
  • Sit every other seat on the bus.
  • Contact Customer Service at (313) 933-1300 Monday through Friday from 6 a.m. to 6 p.m. for bus information. Expect delays due to high call volumes.

Remember to use hand sanitizer dispensers where available and to wash your hands often, and cover coughs and sneezes with a tissue. The CDC recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:

  • Avoid close contact with people who are sick.
  • Avoid touching eyes, nose, and mouth.
  • Wash hands with soap and water for at least 20 seconds.
  • and disinfect frequently touched objects and surfaces.

Trip Planning 

View, print, or download bus schedules online or access schedules at the Rosa Parks Transit Center.

Plan your trip and track your ride with the Transit app. Note: The Transit app is a third-party tool to assist you with travel. It is not a means for exact bus time arrival information. For more information, visit Transit app FAQs.   

News

Visit DDOT News for a listing of the latest rider alerts and service updates.

Subscribe to the City of Detroit Newsletter to opt-in to receive DDOT announcements. 

Events

DDOT public meetings and hearings will be conducted virtually until further notice. Please visit the events page for dates and times.

Resources

DDOT is monitoring the following COVID-19-specific resources, which provide important information and situation updates on the outbreak: