Civil Rights, Inclusion & Opportunity Department

CRIO Continues to Work for You

CRIO remains open during the COVID-19 Crisis to serve the public. We are working remotely to promote equity, inclusion, and business in Detroit. Here's how:

Civil Rights Team

The Civil Rights Team continues to investigate complaints remotely. They are also providing virtual training to City Departments and assisting the Language Access Program in providing quality language services for the City's COVID-19 response.

Language Access Program (LAP)

LAP continues to provide language services to the general public for City-related matters, including coordinating ASL services for press conferences and City Council meetings. CRIO is prioritizing COVID-19-related language requests. For urgent language requests please fill out this form. 

Detroit Business Opportunity Program (DBOP)

DBOP continues to provide certifications and arrange virtual outreach events. As part of the application process, we will now conduct our site visits virtually due to COVID-19. This means a member of our team will schedule a time to virtually visit your work space. We will do this via Zoom. DBOP is also working hard to minimize the effect of COVID-19 on Detroit businesses in collaboration with Detroit Means Business.

Incentives Team

The Incentives Team continues to investigate and report on development projects qualifying for EO 2016-1. They are also investigating Neighborhood Advisory Council CBO complaints, fielding customer service inquiries, and hosting virtual meetings with developers and contractors.

Construction Outreach Team

The Construction Outreach Team is providing stability to community partners, sharing information related to COVID-19 developments, and conducting business virtually. With Detroit at Work, they are identifying digital barriers facing Detroiters seeking training in order to coordinate quick and effective solutions.