Language Access Program

"If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart." -Nelson Mandela

The City of Detroit is committed to making its services, programs, and activities available to everyone, regardless of language barriers. As residents, workers, or visitors who contribute to the quality of life in the City, Limited English Proficient (LEP) individuals are entitled to meaningful access to City services.

The City serves individuals in a variety of ways, including through managing roads, water, elections, and other services to residents and visitors of the City. The nature of the services that the City provides is very important for day-to-day life. Therefore, denial of services to a LEP individual could have a detrimental effect.

As a recipient of federal funds, the City is required by Federal law to plan for, and provide LEP individuals with meaningful access to City services, programs, and activities. In accordance with the Title VI non-discrimination laws in regard to providing appropriate access to services and activities, the Limited English Proficiency Plan was implemented to define how the City of Detroit will accommodate LEP individuals.

Considering the diverse group of languages, and limited financial resources, it may be necessary for the City to limit language aid to essential services provided by the City. Nonetheless, upon request, the CRIO Department will do its best to have interpretation services present during public meetings, as well as having vital documents translated when requested or necessary. Language services can be requested by filling out the request form available on the 'related links' section below.