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The Building, Safety Engineering, and Environmental Department (BSEED) is pleased to offer citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week through Accela / eLAPS. BSEED’s new application allows you to submit your applications for trade licenses, business licenses and permits. This page serves as a one-stop shop for all things related to Accela / eLAPS.
This document explains the process to request a Presale Inspection using the eLAPS online Customer (ACA) view. The Customer must have an existing eLAPS account
This document explains the process to register a Rental Property using the eLAPS online Customer (ACA) view. The Customer must have an existing eLAPS account
Account Management User Guide.
Getting Started User Guide
If the Licensed Professional screen is blank, verify that a valid (applicable and non-expired) Professional License is connected to the account by going to Account Management > License Information in Accela.
For step-by-step instructions on how to add a professional license there are two options:
If the system cannot locate the Professional License:
Contact BSEED Support ([email protected]) for further assistance.
When performing an address search in Accela, less is more. Attempt to search for the property by ONLY entering the "Street No." and "Street Name". Leave the "Direction", "Street Type", "Unit Type", "Unit No.", "City", "State", "Zip", and "Parcel Number" blank.
If you are still not successful contact BSEED Support ([email protected]) for further assistance.
Email BSEED Support ([email protected]) and include the following information in the email:
Accepted forms of ownership:
If the application requires Plan Review, the applicant is required to upload project documents to ePLANS (ProjectDox) in addition to eLAPS (Accela) for the application to be accepted.
The permit process can take up to 20 calendar days. The biggest determinants of processing time are the quality and completeness of the application by the time it reaches the Cycle 1 review (initial review).
BSEED can reset account passwords but we are unable to reset Security Questions & Answers. After your account password is reset you can change the Security Question and/or by going into Account Management.
eLAPS (Accela) is used for application submittal and ePLANS (ProjectDox) is used for used for uploading documents for plan review..
Currently it is not possible to waive the base fee online. To waive the base fee manually come to the Coleman A. Young Municipal Center (2 Woodward, Detroit, MI 48226) 4th Floor Suite 402 Licensing & Permits Division to add-on to a permit at the counter.
If the credit card is not accepted:
If the Credit Card number is still not accepted you can pay in person at the Coleman A. Young Municipal Center (2 Woodward, Detroit, MI 48226) 4th Floor Suite 402 Cashier Station.