Request a DWSD Permit

Residential Water/Sewer Service Customer Resources:

Additional situations where a DWSD permit is required to install or connect water services include:

• A property where a water service is currently connected to an abandoned water main. Unoccupied houses and houses scheduled for demolition are not reconnected during new water main construction and will require a new water tap.
• A property has an active account that is only billing for stormwater.
• Services for split parcels. If a parcel is split into multiple parcels, the parcel where the service is located becomes the service owner. The new parcels are required to make new taps.

A Water and Sewer Service Permit will not be required to turn on services that have been shut off at the stop box, but not disconnected. For more information about turning on a water service, visit the How Do I Turn On/Transfer/Turn off Water Service page.

Commercial/Developer Water/Sewer Service Customer Resources:

Projects in the City of Detroit Buildings, Safety Engineering and Environmental Department (BSEED) Plan Review Process should apply online for a DWSD permit once receiving DWSD approval in ProjectDox.

Submit the final site plans with a scope of work description indicating which sheets contain your civil site drawings related to water and/or sewer. These plan sheets should clearly highlight the connection points to the DWSD system(s) on the plans/drawings.

Irrigation Service Customer Resources

Irrigation Services for Urban Farms will require a Water Service Permit through the above Water and/or Sewer Service Permit process. Irrigation Services are to be 1" services and follow DWSD specifications.

• Meters must be set in Wabash Boxes obtained by the customer. DWSD does not provide or sell Wabash Boxes.
• Either an Atmospheric Vacuum Breaker (AVB) or Pressure Vacuum Breaker (PVB) shall be utilized for backflow prevention. The AVB or PVB shall be located 6-inches above the highest piping point.
• If chemicals are introduced into the irrigation system via a chemical feed pump, the portable piping must be protected by a Reduced Pressure Principle Backflow Assembly (RPZ) upstream of the chemical feed pump.

Lead Pipe Disclaimer

Buildings with a lead water service line create an increased risk of exposure to lead from the drinking water. The drinking water from DWSD's system is safe; however, lead particles can dissolve into the water passing through a lead water service line. Lead can cause serious health and development problems, especially in developing fetuses and young children. If a property owner has work performed on their private lead water service line, DWSD recommends that the lead lines be replaced in full and not reconnected to the stop box. A permit applicant who reconnects a lead water service line does so at their own risk.

For more information about DWSD’s  Lead Service Line programs and how to determine if the property has a lead service line, click here.

Visit Michigan.gov/MILeadSafe for more information about sources of lead and what you can do to reduce your exposure.

Fire Line Flow Test Request

Detroit property owners who are proposing to tap a DWSD water main for a fire line are required to have DWSD perform a fire line flow test.
If you have any questions, please email [email protected] and include "Fire Flow Test Inquiry" in the subject.

• View the "Steps involved in the Fire Line Flow Test Request Process."
• Download and complete this editable/printable form

Detroit property owners who require a sewer service to be repaired are required to obtain a Sewer Service Repair Permit. A Sewer Service Repair Permit is required regardless of if the repair is located on private property or in the road right-of-way.

• Sewer Service Repair Permit Guide

Detroit Property owners who want to demolish a building/structure are required to obtain a Demolition Water Clearance for the disconnection of water services. They are also required to obtain a Fire Hydrant Use Permit to use for demolition purposes.

The Demolition Water Clearance and Associated Fire Hydrant Use Permit will be issued concurrently and not until water service(s) have been disconnected.

• Steps involved in Demolition Water Clearance Process and Associated Fire Hydrant Use Process
• Download and complete the Demolition Water Clearance and Associated Fire Hydrant Use Permit Packet then apply online.
• All accounts billing drainage charges will continue to bill this charge monthly. Once the demolition has occurred, the owner of the property will need to complete and submit the Drainage Charge Adjustment Application providing the property/parcel’s new impervious area to reassess the drainage charge; you will not be assessed a drainage charge if the parcel’s impervious surface area after demolition is less than 0.02 acres (871 sq. ft.). The application can be downloaded from www.detroitmi.gov/drainage. You may also contact DWSD–Drainage at [email protected] or 313-267-8000 (follow the prompts) for more information or any assistance you may need.
• Outstanding balances on DWSD accounts must be resolved before a water clearance can be issued for an associated water service or property

Fire Hydrant Use Only Permit

If you need to use a fire hydrant for purposes other than demolition, you are required to obtain a Fire Hydrant Use Only Permit.

• Steps involved in Fire Hydrant Use Only Process
• Download and submit the Fire Hydrant Use Only Permit Application Packet
• Applicants agree to operate hydrants with required backflow prevention, and in the case of metered hydrants, DWSD meters, in accordance with DWSD requirements stated in the DWSD Hydrant Connection Equipment and Procedures document.

Equipment Shutdown Request (ESR) and Facility Access Request (FAR)

A customer/designer/developer is required to complete a FAR Request when accessing DWSD facilities for activities such as completing a CCTV video or any other investigation/cleaning. An ESR request is required to be completed for any shutdown activities, such as exercising or turning off valves or any other equipment.

• Download and complete the ESR/FAR Request Fillable PDF then send it in through the link below

Development and Design Inquiries

Use the below link to request the following information.

1. DWSD Asset Information for Design: Requesting information on existing DWSD assets within your project limits for completing a development project or new design within the city of Detroit
2. Ready-to-Serve Letter: Requesting an Availability Letter / Service Letter / Ready-to-Serve Letter for funding. For example, for MSHDA requirements.

Water and sewer drawings provided by DWSD are for information only:

It is the responsibility of the developer/contractor to field verify locations and/or existence of DWSD assets before any plan for water and/or sewer connection is developed. If discrepancies are found, it is the responsibility of the developer/contractor to notify DWSD prior to submittal of any site plans and before any work begins.

DWSD Letter of Acceptance for GLWA Special Discharge Permits

If you are seeking a Great Lakes Water Authority (GLWA) Special Discharge Permit and need a Letter of Acceptance from DWSD, submit your completed GLWA Special Discharge Permit application and contact information through this online form to request a letter of acceptance from DWSD.