Inspections scheduled online are subject to change just as they are when a customer has scheduled via the back office. Generally, you will have your inspection on the date you selected from the calendar. But emergency or unforeseen situations might result in no inspectors being available for your inspection. The department will contact you as soon as possible if your date has to change.

Inspectors typically contact customers on the morning of the inspection to let them know when they will arrive. They might give a customer a two-hour window in which to expect them. If you have not received a call by 9AM the day of your inspection, you should contact BSEED to confirm a time. However, since there may be unforeseen delays in an inspector’s route, it is expected that you will be available on the full day of your inspection to ensure that the inspector has access to the premises and to a responsible party where required. It is also your responsibility to ensure that you have provided current contact information when scheduling your inspection.

You can cancel inspections online. Cancellations online must be made by 10:00 AM the day prior to the already scheduled inspection. After 10:00 AM, you must contact BSEED cancel an inspection. 

You can reschedule inspections online. Rescheduling online must be done by 10:00 AM the day prior to the already scheduled inspection. After 10:00 AM, you must contact BSEED to reschedule an inspection. Rescheduling inspections must also adhere to the same time “two days out” rule. 

Rescheduling fees may apply if inspections are not canceled in a timely manner.

Required inspections are the minimum inspections that must take place, depending on the permit/registration type. 

Optional inspections are those that might become necessary depending on the specific work that is being performed on a permit, or conditions found at a location. 

***Roughs and Finals are typically all that are needed for most trade inspections. Customers who are unsure about what additional inspections might be needed can consult with the inspector during their initial (e.g. rough) inspection.

Some inspections require customers to contact the department to schedule the inspection. This is generally the case where multiple disciplines must be coordinated or work is to be performed on off-hours.

Contact Construction or Property Maintenance:

You must first create an ACA account. This makes you a registered ACA user.

Registered users can only schedule inspections for records that they “own.” The records that they own are the ones that are in their account. 

Licensed Professionals can schedule inspections for records on which they are listed as the licensed professional. 

The record creator can schedule inspections on records they created. In ACA, you must be a registered user BEFORE you can be a record creator.