DWSD Landlord and Tenant Agreements Information

On This Page

block-detroitminew-views-block-news-events-block-1,News & Events*block-detroitminew-views-block-related-links-block-1,Related Links*block-detroitminew-views-block-video-playlist-block-1,Videos*documents-block,Documents*block-detroitminew-views-block-forms-block-1,Forms*block-views-block-faq-block-1,FAQs*block-detroitminew-views-block-district-map-block-1,District Map*block-views-block-council-office-directory-block-1,Office Directory*block-detroitminew-views-block-contacts-block-3,Contacts*block-detroitminew-views-block-contacts-block-4,Contacts*block-detroitminew-views-block-council-member-bio-block-1,Bio*block-detroitminew-views-block-sub-sections-block-1,Sections*block-detroitminew-views-block-web-apps-block-1,Web Apps*block-detroitminew-views-block-news-events-block-4,News*block-detroitminew-views-block-news-events-block-3-2,Events*block-detroitminew-views-block-contacts-special-block-1,Staff*block-detroitminew-views-block-statements-block-1,Statements*block-detroitminew-views-block-newsletters-block-1,Newsletters*block-detroitminew-views-block-newsletters-block-3,Ordinance*block-detroitminew-views-block-newsletters-block-2,Resolutions*block-detroitminew-views-block-newsletters-block-4,Memos

Landlord - Tenant Agreement (LTA) is a contract that transfer the responsibility of the DWSD water and sewerage account from the landlord to the tenant.

Discontinue (Turn-Off) Service as a Homeowner/Landlord 

Are you a homeowner or landlord who is selling or vacating a property? Whatever the situation, you must be the authorized account holder to request this service. Please be aware that you will need to pay your balance, either before turn-off or once billed after turn-off, depending on the account status. 

Ways to contact the Detroit Water and Sewerage Department (DWSD) to request the closing meter reading and/or turn-off water service: 

  1. Submit request online.
  2. Email the DWSD Customer Service Real Estate team at [email protected].
  3. Call DWSD Customer Service at 313-267-8000.

 

Discontinue (Turn-Off) Service as a Tenant  

Are you a tenant vacating a property and need to discontinue (turn-off) service?

Here are the options you can take to make the request to discontinue (turn-off) service. 

  1. Request through DWSD Customer Self-Service Portal here.
    Select "Services" on the left panel options and then "Move Out".
    Follow the prompts according to your situation..
  2. Or call DWSD Customer Service at 313-267-8000 to request a meter reading and account closure [only the owner can request turn off].
    You can pre-fill out this form and email to: [email protected]. 
    You may also print this form and mail it to:
        Detroit Water and Sewerage Department
        Customer Service - Tenant Form
        735 Randolph St.
        Detroit MI, 48226