Unemployment (UIA) Help

City of Detroit Economic Necessity Employees: Furloughed, Workshare & Layoff

Layoff/Furlough Employees: The employee is responsible to certify through MIWAM or Telephone with the Unemployment agency bi-weekly (every two weeks)

You can certify your benefits through your MiWAM account under your account alerts or by calling MARVIN at 1-866-638-3993. It takes 24-28 hours for your MiWAM account to update after certifying online or by phone.

Workshare Employees: The City of Detroit will certify payments to Unemployment Agency every two weeks on behalf of the employees

Furloughed /Lay off Employees Reopening Claim

FAQ – Reopening an Existing Claim:

Do not create a new account. Use your same MiWAM username and password you used previously. · Visit Michigan.gov/uia for instructions if you forgot your MiWAM password.
Reopen your claim during the first week of unemployment or reduced work hours or wages.
Have your Employer Account number (EAN) or Federal Identification Number (FEIN)
Payments will be made using the same payment method previously selected.
If you previously had a Bank of America card, the funds will be added to the card.
If you no longer have the BOA card, or have a problem with your existing card, contact Bank of America at 1-866-436-1964 or https://www.visaprepaidprocessing.com/miuiadebitcard.
To change your payment method, click the Claimant Services tab; then click Modify Benefit Payment Method.
· Be sure to read and respond to all requests for information to avoid payment delays.
· When certifying for benefits, be sure to report your gross earnings (amount before taxes and other deductions) in the week in which they were earned, not when you were paid.
· After you’ve completed your claim, a Confirmation page will display the date of your next certification.

Reopen or File Your Claim Online with MiWAM at Michigan.gov/uia. Questions? Contact UIA Customer Service at 1-866-500-0017 or Chat with an agent using MiWAM.

Report Fraudulent Claim or Identity

If you have found your company or employee is a victim of UI fraud or Identity Theft, there are several ways to report to UI:

Report fraud online at www.michigan.gov/uia and select the “Report Fraud” or “Report Identity Theft”
Call the UIA Customer Service Hotline at 1-866-500-0017
Complete the Statement of Identity Theft (Form 6349). You may submit the form by uploading it to your MiWAM account by clicking Send Unemployment a Message. You may also mail to Unemployment Insurance Agency, PO Box 169, Grand Rapids, MI 49501, or by fax at 517-636-0427

City of Detroit

City of Detroit Economic Necessity Employees: Furloughed, Workshare & Layoff

Furloughed /Lay off Employees Reopening Claim

Report Fraudulent Claim or Identity

Documents

Workshare Information

Unemployment FAQs

Workshare Factsheet

Contacts City Directory