Detroit Taxpayer Service Center (DTSC)

Detroit Taxpayer Service Center FAQ's

When are my property taxes due?

Summer Payment: The first half-summer installment is due on or before August 15th and the second half-summer installment is due on or before January 15th or the full amount is due on or before August 31st.

Winter Payment: The winter tax payment is due on or before January 15th.

What if I did not receive a tax bill, am I still liable for the tax?

Yes. While the collecting treasurer is to send tax bills out to all known taxpayers, if the tax bill is returned due to a bad address or name, as the property owner you are still liable for the tax. Not receiving a tax bill does not alleviate the tax burden.

If you have not received a tax bill, you should check with the Assessor’s office located in Suite 130 Coleman A. Young Municipal Center to change the mailing address. Please note you will need to provide proof of ownership (i.e., warranty deed, quit claim deed, etc.) to confirm that they have the correct owner’s name and address for billing purposes.

If at any time you need a copy of your current tax bill, you can contact us via phone at (313) 224-3560 or email us at [email protected]. A duplicate bill will be mailed or emailed to you. We no longer provide bills to customers on-site

Why am I being charged Interest and Penalty?

If you do not make the payments by the due dates specified on the billing, interest and penalties will be applied.

Summer Payment: Any remaining summer balance will be subject to penalty and interest from July 1st.

Winter Payment: If the winter balance is not paid on or before January 15th the interest is accrued back to December 1st.

*All unpaid balances will continue to accrue interest and penalties each month.

Why was I charged an NSF fee when I placed a stop payment on my check?

When the taxpayer issues a stop payment and the City does not receive the funds, the taxpayer is charged an additional fee to cover the processing involved in the returned check transaction.

How long does it take for my payment to post to my account?

There are various timeframes a payment will post depending on the payment option used.

DivDat Payments (Kiosk): 24-48 hours

Mail: 7-10 business days *this timeframe may vary depending on the US Postal Mail Service delivery

Point & Pay (Phone Payment): 24 hours

Auto Agent: ACH or wire must be initiated following the uploading payment file

Plan Ahead Payment Program: Payment deposits post 7/1 through the end of the current tax season

When are delinquent real property taxes transferred to Wayne County Treasurer Office?

March 1st.

Why do I have to prove I overpaid my taxes to receive my refund?

This process provides the proper documentation for proof of payment to ensure that the Treasury Division refunds the money to the appropriate entity/person who made the overpayment.

How long is the refund process, and when should I expect my money returned to me?

Refunds are processed within approximately 90 business days, excluding weekends and holidays. After processing, please allow an additional 10–15 business days for verification, printing, and mailing. During peak tax seasons, processing may take a bit longer.

Does the city of Detroit have any programs to help citizens pay their taxes?

The Treasury Division has instituted a Tax Deferment Payment option. This program allows qualified citizens to defer their Summer property tax payments to February 14. Senior citizens may also apply for the Solid Waste Discount. You may obtain both applications via the Detroit Taxpayer Service office located in Room 130 of the Coleman A. Young Municipal Center or by clicking the links below or by email at [email protected].

Where can I pay my taxes?

ONLINE - Pay by eCheck or credit card* on the webwww.detroitmi.gov - Select the "PAY" tab then select "Property Taxes" then enter your address or parcel number (include the period or dash based on your parcel)

KIOSK - Pay with cash, check (no money orders or cashiers checks) or credit card at DivDat kiosk located in your neighborhood. See list of kiosk locations on the back of the flyer or go to www.codkiosk.com. ((include the period or dash based on your parcel)

DivDat MOBILE APP - Pay by eCheck or credit card*. Download the DivDat mobile app from your smartphone's app store. (include the period or dash based on your parcel)

MAIL - Send check, money order or cashier's check, along with your payment coupon to City of Detroit- Office of Treasury - Property Tax, PO Box 773200 Detroit, Ml 48277-3200. Payment with enclosed coupon must be received by the due date to be considered timely.

PHONE - Pay by credit card*, call 1-855-894-2400.

CITYHALL (Payment Center) - Detroit Taxpayer Service Center - Hours of operation are Monday through Thursday, 8am – 4:30pm and Friday 8am - 12:00pm by phone only. Person-to-person tax payments are no longer accepted at City Hall. All payments at City Hall will be made using kiosks. There are kiosks located in the Electronic Payment Center (Suite 154), behind the Spirit of Detroit at the Woodward entrance and in the main lobby .

*Additional fees will be applied to all credit and debit card transactions.

MULTIPLE PROPERTY OWNERS
10 or fewer - Pay by eCheck or credit card* on the web at www.detroitmi.gov - Select the "PAY" tab then select "Property Taxes". Add your properties to your cart and make a single payment.

11 or more - Pay via ACH/Wire using AutoAgent. It's the easiest way to pay many properties at once! For more information about AutoAgent go to www.autoagent.com.

Note: You only need a bill when paying by mail. All other methods have a "look-up" feature.

For more information, please contact our Detroit Taxpayer Service Center at 313- 224-3560 or [email protected]

Does the City of Detroit have a drop box for Property Tax payments?

The City of Detroit does not have a payment drop box.

Where can I apply for the HOPE exemption?

You can fill out the application by using one of the following methods:

HOPE exemption applications can be found online here.
Electronically via DocuSign by visiting detroitmi.gov/hope
An application can also be mailed to you. Send an e-mail inquiry to [email protected]

IMPORTANT: When using the online portal, you must complete and submit the application and provide supporting documentation in order for your application to be received by the Board of Review.

How do I apply for the Disabled Veterans Exemption?

To apply for the exemption, the disabled veteran, their unremarried surviving spouse, or their legal designee must complete and file Form 5107 Affidavit for Disabled Veterans Exemption with the city of Detroit Assessors Office.

Forms are available at the Detroit Taxpayer Service Center (DTSC) in suite 130 and in the Forms Library outside of suite 130. Taxpayers can also access the forms via the links listed below or on the Office of the Assessor’s website.

The forms are also available on the State of Michigan website: michigan.gov/treasury.

How do I submit a completed Disabled Veterans Exemption Form 5107?

Completed Disabled Veterans Exemption Form 5107, and required documents (both sides of a driver's license with the property address listed, copy of the current Disabled Veterans letter issued by the U.S. Department of Veterans Affairs), must be submitted before December 31 during the year in which the exemption is requested.

For the 2025 year only: The postmark deadline of December 30, 2025 is acceptable.

Completed Disabled Veterans Exemption Form 5107, and all required documents, submitted in person or placed in the drop box, must be received by 4:30 p.m. EST on December 23, 2025.

Kindly note that applications are not accepted via email. To submit your Disabled Veteran application and required documents by 4:30 p.m. EST on December 23, 2025, please use one of the following methods:

In-Person:
Detroit Taxpayer Service Center
Coleman A. Young Municipal Center
2 Woodward Avenue - Suite 130
Monday - Thursday 8:00 a.m. 4:30 p.m.
Friday - 8:00 a.m. - 12 p.m.

By Fax:
Attention: Board of Review HOPE Documentation (313)-224-9400 

USPS Mail:
Coleman A. Young Municipal Center
2 Woodward Avenue - Suite 804
Detroit, MI 48226

Where can I get information about Neighborhood Enterprise Zone?

Information about NEZ can be found online here.

How do I request a split or combination of my parcel(s)?

Please visit Parcel Revisions for information on Parcel Revision requirements and the online application

Contact [email protected] for further support.

How do I submit an application for the Religious and Charitable Tax Exemption?

Office of the Assessor - Religious and Charitable Application for Real Property Tax Exemption. Non-Profit Applications are accepted April 1st through the last Friday in October to be effective for the following tax year.

Non-Profit application can be found online here.

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Summer Deferment Tax Application

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Application for Senior Citizen Solid Waste Discount

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