Login Information

What Web Browser Should i Use?

The preferred web browsers are Internet Explorer (v8 or higher) and Firefox (v4 or higher).

What is An Email Address And How Do I Create One?

An e-mail address is an electronic mailbox to which e-mail messages can be delivered. An e-mail address looks like [email protected]. There are many free and accessible e-mail providers on the internet that you can use for this purpose. The e-mail address is completely independent of the City’s Jobs page, and any e-mail related questions should be addressed to the e-mail provider’s technical support.  An email address is required to apply for City of Detroit job opportunities.

What if I Share My Email Address With Another Person?

Every User account must contain a unique email address. If you share an email address with another person, and it is already in use, you will not be able to use that email address on your account. You can request a new email address from any service provider (e.g. Hotmail, Yahoo, Google, etc) or use a work email address on your account.

What is a Special Character? Why Do I Need to Have One in My Password?

A special character is a symbol other than a letter or number, ie. !@#$%^&*. To obtain a special character hold down the [Shift] key while simultaneously pressing any one of the number keys (1 through 8, for example). The special character requirement is to ensure the security of your account.

The System Is Not Accepting My New Password. What Should I Do?

Passwords must be a minimum of eight characters in length, and must contain at least one letter, one number, and one special character. To reset your password, click the "I Forgot My Username and/or Password" link. Once you've entered a new password (twice to ensure it is correct), you will receive the message "Password reset successful."

I Need A New Password, But No Longer Have Access To The Email Address The Reset Password Email Was Sent To.

If you don’t have access to the e-mail address listed on your account, there is no way for you to create a new password. For security reasons, the reset password e-mail can only be sent to the e-mail address associated with your account. In the event you cannot receive the reset password e-mail, you will need to create a new account with a valid e-mail address.