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Mayor's Help Desk
Submit a request for assistance
The City of Detroit recommends using Improve Detroit as the fastest, automated route to address neighborhood issues. This includes abandon vehicles, neighborhood trees, illegal dumping, running water, water main break or any other neighborhood problem
However, if your concern is outside of what is currently offered on Improve Detroit, requesting the Mayor's assistance is another option.
Have a question? Call
You can get started by selecting your issue of the Department you need assistance with from one of the lists below:
What do I do if I don't see my issue or department? If you don't see an appropriate issue or department you can call the Mayor's Help Desk at 313-224-3400.
What happens after I request the mayor's assistance?
Once you've submitted your issue, we'll forward it to the Mayor's Constituent Affairs Assistant. The Mayor's Office will then contact you within 48 hours to formally review your request. Our goal is to close all but the most complicated cases within 30 days or less.
How will you use my information?
The information you provide will be used to contact you with updates on our progress resolving your issue.