How Do I Turn On/Transfer/Turn Off Water Service

Establish New Service

In order to establish new water and sewer service with the Detroit Water and Sewerage Department (DWSD), please complete the application, bring it and the following documents to a Customer Care Center during business hours (requesting new service must be done in-person):

  • Residential Homeowners and Landlords:
    • Government-issued ID (driver's license, Detroit ID, state identification or passport)
    • Social Security card
    • Copy of your registered deed or property transfer affidavit
    • If placing in a business name, must provide articles of incorporation and Employer Identification Number
    • Be prepared to make a deposit
  • Residential Tenants:
    • Government-issued ID (driver's license, state identification or passport)
    • Social Security card
    • Official lease agreement stating you have responsibility for the water account at that address
    • Be prepared to make a deposit