Application Process & Systems (Neighborly)

When can a borrower apply in Neighborly?

Borrowers must have an executed purchase agreement, mortgage preapproval, and a homebuyer education certificate before submitting their application.

Can Realtors and Lenders create cases for clients?

Yes—Realtors can assist by creating cases using the client’s name and email, but the application is still tied to the homebuyer. 

Can paper applications be submitted?

No. The program is administered through the Neighborly system, and digital submission is required.