Detroit Charge Ahead - Frequently Asked Questions (FAQ)

What is Detroit Charge Ahead?

Detroit Charge Ahead (DCA) is the City of Detroit’s initiative to expand access to affordable public electric vehicle (EV) charging. The program supports cleaner transportation, increased mobility options, and Detroit’s commitment to a more sustainable and equitable future.

Why is Detroit installing public EV chargers?

Public charging stations help make electric vehicle ownership more convenient for residents, workers, and visitors. They also support cleaner air, economic development, and access to modern transportation infrastructure.

Who can use the chargers?

The EV chargers are available for public use.

Where are Detroit Charge Ahead EV charging stations located?

An interactive map is available on this website showing citywide charger locations at recreation centers and other public spaces, charger types, charger status, charger pricing, availability, and directions.

How do I know if a City of Detroit charger is available?

Many EV charging stations provide real-time availability through their mobile app or charging network. You can also use the interactive map above to view charger locations and availability across the city.

Do I need a special membership or app?

Some charging stations allow payment by credit or debit card, while others may require a mobile app or account. Follow the on screen prompts at each location to view the available payment options.

How much does charging cost?

Pricing is constant at $0.42 kw/h across the City’s network of L3 DC fast chargers. The rate will be displayed before charging begins.

How long does it take to charge my vehicle?

Charging time depends on your vehicle, battery level, and the type of charger.

Level 2 Chargers: Typically add 20–30 miles of range per hour.
DC Fast Chargers: Can often charge many EVs to about 80% in 20–45 minutes, depending on the vehicle.

Can I use these chargers if I don’t drive a Tesla?

Yes.  DCA stations are designed to serve a variety of electric vehicles.

Are the City of Detroit charging stations available 24 hours a day?

Yes, the City of Detroit's DC fast chargers are available 24 hours a day, seven days a week, allowing drivers to charge while visiting nearby businesses and recreation areas.  Check the station listing on the interactive map before visiting.

Are the charging stations safe to use?

Yes. Public charging equipment is designed and tested to meet national safety standards. Simply follow the instructions displayed on the charger.

Are the charging stations accessible for people with disabilities?

The City is committed to improving accessibility wherever possible. Information about accessible charging locations will be provided as stations become available. All active locations have been designed with accessibility in mind and complies with National Electric Vehicle Infrastructure’s (NEVI) Americans with Disabilities Act (ADA) requirements.

What should I do if a charger isn’t working?

Each charger port has a designated sign that includes a customer support phone number to report issues directly to the charging network. You may also notify the City through the DCA contact page.

How often are chargers maintained?

Charging stations are regularly monitored and maintained by the operating network to maximize reliability and uptime.

How does Detroit Charge Ahead benefit Detroit residents?

The program:

1. Expands access to convenient charging.
2. Supports cleaner air and healthier neighborhoods.
3. Encourages investment in Detroit’s transportation infrastructure.
4. Helps prepare the city for the growing number of electric vehicles.
5. Supports local economic growth and job creation.

Will more chargers be installed in the future?

Yes. Detroit Charge Ahead (DCA) is a multi-phase initiative. Additional locations will be added based on community needs, funding opportunities, and data collected from University of Michigan’s Electric Vehicle study. 

To stay updated on new and active Detroit Charge Ahead sites, fill out this form HERE

How can I suggest a future charging location?

Residents are encouraged to submit location suggestions through the City’s online feedback form. To suggest a future Detroit Charge Ahead charging station location, fill out this form HERE. 

How can I stay informed about DCA?

Sign up for project updates, follow the City of Detroit’s social media channels, or visit this webpage for the latest news and announcements.