A First for Michigan: Ridehail Connections to DDOT Bus Service, Made Easy
Seamlessly plan, book and pay for an Uber or Lyft ride that connects to DDOT bus service, with Transit’s new trip planning upgrade
Transit, the preferred bus tracking and trip planning app of the Detroit Department of Transportation, is today announcing Transit+, a new feature that makes it easier than ever for riders to connect to public transportation.
Sometimes, transit service gets riders close, but not all the way there—leaving people stuck waiting for a transfer or with a long walk to their destination. That’s why Transit is unveiling Transit+.
Users can already plan a-to-b trips in the Detroit area through the app using different options like transit and MoGo bikeshare. Now, they’ll also see trip suggestions for certain trips that include taking an Uber or Lyft part of the way, and connecting with bus service from DDOT. This first-of-its kind feature allows users to plan, book, and pay for a ride from either Uber or Lyft, while getting real-time updates on their DDOT bus connection—all in one app.
“Transit+ will help make it easier for Detroiters to get where they need to go,” said Angelica Jones, interim Director of the Detroit Department of Transportation. “We continue to see an increase in the number of our customers who combine a transit trip with another mode and this will create a more seamless experience for them.”
In addition to allowing users to plan trips that merge a car ride with public transportation, Transit is also now including multiple ridehail operators, such as Uber and Lyft. This helps ensure that users can see all the ways to get around, reducing waiting times and allowing them to compare their options for connecting to transit.
“Our mission at Transit is to make it easy to get from a to b without your own car,” said Jake Sion, Transit COO. “By connecting Uber and Lyft seamlessly with DDOT’s public transit service, we’re promoting ridehail as a vital first- and last-mile link to reduce congestion, rather than worsen it. Today’s announcement brings the future of transportation closer to reality in Detroit.”
In the near future, Transit’s multimodal trip planner will also begin suggesting trips that combine transit with other options that users can already find in the app to take short trips, like bikeshare.
Transit+ is in Beta, so it’s rolling out to a limited number of markets, including Detroit, thanks to the support of agencies like DDOT.