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City asking more city employees to work from home
- All police, fire, EMS, Health, DDOT & trash collection services will continue unaffected
- Some city offices to provide limited hours and staff
As the cases of COVID 19 increase in Michigan, effective March 20, the City of Detroit will be reducing the number of people in city buildings to protect employees who must be in the building to effectively serve citizens and the City of Detroit, Mayor Mike Duggan announced today. Those who can do their jobs remotely are being asked to do so.
All Police, Fire, EMS, Health department and DDOT employees, with the limited exception of some clerical positions, will still report to work as normal. Those clerical staff that do not report to the office will be asked to continue working from home. Trash collection and recycling services will continue normally and Department of Public Works Traffic Safety workers will continue to address safety issues with traffic signs and signals.
“These are the primary services that citizens need from us right now and those all will continue as usual,” said Mayor Duggan. “However, with more employees working from home, there will be changes in how some city departments operate to make sure we are slowing the spread of COVID-19.”
Here is a breakdown of departments and offices that still will have limited public accessibility:
Building Safety, Engineering & Environmental Department
- Office hours will be modified to 8am – 2pm with limited staff. Citizens will be able to come to the office during those hours to ask questions or process permits and licenses, however most of these services can be conducted online at detroitmi.gov/bseed.
- All BSEED and Department of Administrative Hearings for blight tickets have been postponed until further notice.
- Residential permit inspections on occupied properties, with the exception of emergency issues, are suspended for the time being.
Office of Chief Financial Officer
- The OCFO will operate with minimal onsite staff.
- Services to the public that will be available include the assessor’s office and board of review for applying for the Homeowner Property Tax Assistance Program and property tax appeals for those without internet access. Applications also are available online at www.detroitmi.gov by clicking the “Help With Property Taxes” icon.
- For payment activities those can be done online or at https://detroitmi.gov/how-do-i/pay-fine-bill-or-tax, payments can also be done at a local kiosk, to search kisok by zipcode visit www.codkiosk.com. The Treasurer’s office will also continue to respond to property tax inquires via phone at 313-224-3560 or by email at [email protected].
Detroit Water & Sewerage Department
- Repair and water restoration crews will continue to work.
- Bill payment and other services can be done online at detroitmi.gov/dwsd
- Individuals without internet access with customer service needs are encourage to call 313-267-8000. For requests that cannot be completed by phone or online, the east side service center at 13303 E. McNichols will remain open from at 8m – 5pm on weekdays.
- Temporarily, DWSD will allow new service to be initiated over the phone instead of in person.
Additionally, hearings regarding parking tickets are canceled for the time being. Tickets can still be paid through the Park Detroit App or online here.