City upgrades ParkDetroit system, adds 300 additional kiosks to improve user experience

The City of Detroit announced today its upgrade to its parking system – ParkDetroit - which will create a world class parking and mobility experience. The enhancement includes updating the more than 500 parking kiosks throughout the city, while also adding approximately 300 new parking kiosks to help make parking easier for Detroit residents and visitors. The 300 additional kiosks will be added to existing parking zones, thus filling in the gaps along city blocks while also reducing the distance that visitors have to walk to work with the kiosk.

Additionally, pending City Council approval, the system will include an upgraded ParkDetroit mobile app that will give users the ability to view and compare on- and off-street parking prices in real time, search by events to find the closest and most cost-effective parking, reserve parking in downtown garages ahead of time, and eventually provide users with public transit scheduling and ticketing. When fully implemented, the city expects the new ParkDetroit system to be the most sophisticated and advanced parking system in the world.

“Upgrading our parking infrastructure is another step on our journey toward solidifying Detroit as a world class city,” Keith Hutchings said, director of the city’s Municipal Parking Department. “An efficient, comprehensive parking and mobility system helps solve congestion issues and drives economic activity, as residents and visitors find it easier to engage in all that we have to offer as a city through a streamlined, state-of-the-art experience.”

The upgraded system will have the ability to send text messages that alert users of their expiring parking session. The enhanced kiosks will also include touchscreen technology that replaces the previous keypad design and allows for multiple uses. Kiosk functionality and appearance will match the upgraded app, which will ultimately simplify the user experience.

The kiosks will continue to serve as the payment location for specific parking zones throughout the city, including residential zones. The upgrade takes into consideration those areas in the city with both commercial and residential composition and helps address the issue of residential parking during evening hours.

The city will announce additional updates to the system as they are effectuated.

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Damon Autry
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