Due to weather related issues, the Detroit Police Department 911 Call Center has been experiencing a larger than usual in-flow of calls, many of them for nonemergencies.
To help police, fire and EMS staff respond as quickly as possible to emergencies, the city is reminding the public to reserve calls to 911 for police, fire and EMS emergencies only.
Below are numbers that residents can call for various issues that do not require a police, fire or EMS response.
Power outages and downed powerline's: DTE - 800-477-4747. As of 2:00 PM, DTE is reporting 300,000 residence without power across the region, approximately 25,000 of them in Detroit.
ATT phone outages - 800-288-2020
Traffic signals: if traffic signals are dark it is because they are not receiving power in DTE should be contacted at 800-477-4747. For traffic safety issues related to nonfunctioning traffic signals, please call your local police precinct. If traffic signals are lit but not functioning properly, please call 313-224-3401.
Downed trees: report downed City trees or limbs using the Improve Detroit app. The city of Detroit has received approximately 50 reports of downed trees or limbs. The city has staff regularly monitoring improve Detroit for new complaints. Note: the city of Detroit is responsible for trees between the sidewalk and the curb. It also will remove trees or limbs that have fallen from private property into the roadway or across sidewalks.
Street or basement flooding: Street flooding or black catchment basins should be reported through the Improve Detroit app. Basement back ups can be reported by calling the DWSD immediately at 313-267-7401